Confidential support for our fire family

Peer
Support

A starting point for firefighters, retirees, and family members looking for support, trusted information, or someone who understands the job.

Immediate help

Need help right now?

If there is an immediate danger or medical emergency, call 911. For crisis support, call or text 988.

Call 988

Maitland peer support

Talk with someone who understands the job.

Peer support is an informal, voluntary starting point for department personnel experiencing stress, trauma, burnout, substance-use concerns, anxiety, depression, or other behavioral-health challenges.

01

Reach out

Choose a trained peer support team member you feel comfortable speaking with. Support may also involve a retiree, chaplain, or another approved resource.

02

Talk privately

You and the peer supporter can decide how and where to connect. The goal is a supportive conversation, not discipline, diagnosis, or a formal investigation.

03

Find the next step

If more help would be useful, a peer supporter can help connect you with a qualified behavioral-health professional, chaplain, EAP, or another appropriate resource.

You do not have to wait for a crisis.Reach out after a difficult call, loss, prolonged incident, unwanted media attention, or anytime stress begins affecting sleep, relationships, work, or daily life.

What members should know

Confidentiality matters.

Peer-support conversations are intended to remain private. Information shared in a peer-support setting should not be passed to coworkers, supervisors, management, friends, or family.

Additional resources

Trusted places to turn.

treatment

UCF RESTORES

Evidence-based trauma treatment and mental-health support for first responders, veterans, active-duty personnel, and others affected by trauma.

Visit resource ↗407-823-3910
behavioral health

The Bench 988

A firefighter-created peer-support initiative offering connection, mental-health resources, and weekly fellowship walks in Orlando. The site also links directly to the 988 Suicide & Crisis Lifeline.

Visit resource ↗988

Need a peer contact?

Start here.

Contact Local 3590 for current peer-support contact information. Please do not include private medical or crisis details in email.

Request contact informationAll resources →